Contact Us
Questions about Buffalo Bills tickets? Here’s exactly where to get help, and it’s fast.
Help With an Existing Order
Ticket inventory on CheapBillsTickets.com is sourced through our ticket marketplace partner, StubOrder, and purchases complete through their secure checkout. That means the right place for any question about an existing ticket order, such as delivery, seat details, refunds, or a game change, is StubOrder’s support team.
StubOrder is the provider that handles your order, so they have the fastest access to your purchase details.
Contact StubOrder SupportWhat to Have Ready
Gathering a few details up front helps support resolve your question in one message:
- Your order number (from the confirmation email)
- The game and date
- The section and seats you purchased
- A short description of the issue
General Questions About the Site
If your question is about the site itself (what we do, how the marketplace works, or how to find tickets for a game), start with our FAQ page. For anything involving an actual ticket purchase, StubOrder support is still the fastest route.
For general questions about the site, email support@cheapbillstickets.com.
Contact: Frequently Asked Questions
Who to reach, and how to get the fastest answer.
Who do I contact about an existing ticket order?
Our ticket provider, StubOrder. Because purchases complete through their secure checkout, they handle all order support, including delivery, seat details, and game changes. You can reach them at stuborder.com/contact.
Do you have a customer service phone number?
We don’t operate a separate phone line. Order support is handled by our ticket provider, StubOrder, through their contact page, which is the fastest way to reach a person about your tickets.
What information should I have ready when I contact support?
Your order number, the game and date, the seats you purchased, and a short description of the issue. Having these ready helps the support team resolve your question faster.
I want tickets for a game I haven’t bought yet. Who do I contact?
You don’t need to contact anyone. Just browse the live schedule on our Tickets page and complete your purchase through the marketplace.
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